FAQS

If we have a unit available, you can sign up and get the keys within 10 minutes. That is providing you have all the information you need to register with us.

We want signing up to be as simple as possible. If you have everything with you, you can get your keys in as little as 10 minutes.

• Bring with you proof of identity and proof of address (see lists below)
• Bring cash or cheque to cover the deposit, first months payment, lock and keyfob deposit
• Sign our licence agreement, terms and conditions.
• Provide us with your bank details so a direct debit can be set up to cover future payments

For proof of identity you can use;

• Current valid passport
• Benefits or State pension notification letter
• Current UK photo driving licence
• Blue disabled drivers pass
  All other current signed passports with valid UKVisa not listed above
• HMRC Tax Notification/ Assessment letter
• UK Birth Certificate
• National Insurance Card
• Medical Card/ Certificate

For proof of address you can use;

• Bank, Building Society or Credit Union statement (we do not accept statements printed off the internet)
• Current UK non-photo driving licence (only if it has not been used as your proof of identification)
• Utility Bill/ Utility Statement or
• Certificate/ Letter from a supplier of utilities dated within the last 3 months
• Local authority tax bill/ council tax bill for current year
• TV Licence
• Vehicle registration/ Tax renewal document
• HMRC Tax Notification/
• Assessment letter
• Benefits or pensions notification letter confirming the right to benefit (only if it has not been used as your proof of identification)

For your initial payments, we accept cash, cheque or debit card.

For your regular monthly payment a direct debit will be set up.

Yes you do. We would be more than happy to arrange a convenient time for you to view our site and to see our storage units for yourself. It is always a good idea to visit our storage units to get a visual sense of the space you will be working with so please do not hesitate to give us a call and make an appointment to see our site. Why not call us now on 07713677095

We do not provide insurance and unlike other storage companies who sell compulsory insurance, we leave it to our customers to arrange their own insurance as you know what you are storing and its value.

Access is available 7 days a week between 6am and 9pm for customers. We purposefully don’t offer access outside of these hours as the site is locked down to make it as secure as possible.